Skydiving FAQs

If you're getting ready to make your first skydive, you probably have a lot of questions about what to expect!

No problem. We've been skydiving Syracuse, Rochester and all of Central New York for over 30 years and we've answered quite a few questions during that time.

Below you'll find answers to some of our guests' most frequently asked questions. We invite you to read through the FAQs prior to your skydive. If you can't find the information you're looking for below, please feel free to contact us and we'll do our best to answer any questions you have.

While some of our adaptations to the current pandemic can be found in the answers below, please read the whole Covid-19 update before booking your jump!

First Time Skydiver Questions

Have you made any changes due to the Covid-19 pandemic?

Yes, we have. Skydiving is an amazing experience, but the health and safety of our staff, our customers, and our community is our first priority.

While there is no way to 100% prevent transmission, we are doing all that we can reduce the risk for everyone. We have restructured our process to keep customer groups separate, and will be sanitizing between groups. We are also reducing group size by allowing no more than two spectators per jumper. Masks are required for everyone while indoors and while within 6 feet of other people on the ground. We will be offering disposable masks for purchase for those who forget their own. Hand sanitizer will be available at several stations. All jumpers will have their temperature taken by ear upon arrival.

Those who refuse to participate in our safety measures will be required to leave immediately. Please don't be that guy/gal/nonbinary pal! We're just trying to keep you safe.

Please read our entire Covid-19 update here before booking your skydive.

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How old do I have to be to make a tandem skydive?

We will not take anyone under the age of consent in the State of New York (currently 18 years of age). In order to make a skydive with us you will be asked to sign a waiver and give up certain legal rights (an acceptance of risk agreement and a covenant not to sue), and a minor cannot waive those rights.

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Can I skydive if I am under 18 and a parent or legal guardian signs on my behalf?

No, sorry, we just are not prepared to take people under the legal age of majority in the State of New York.

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Is there an upper age limit to skydive?

Absolutely not! We have taken people in their 80's on tandem skydives. However, fitness IS important. You must:

  • be flexible enough to maneuver in the plane
  • be able to support yourself on your knees and get into the door
  • be able to arch your body in freefall
  • absolutely be able to pick your feet up for landing

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I am over your weight limit (210lbs) but I am really fit, can I skydive with you?

If you are height/weight proportionate and under 240lbs we may be able to work with you, please call us to discuss. The weight limit reflects our ability to conform to the safe operating parameters of the parachute system and is not necessarily meant to be a reflection of your physical condition.

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I am under the weight limit, but I am out of shape and significantly overweight for my height, will this affect my ability to make a skydive?

Skydiving is a sporting activity that demands coordination and a reasonable level of fitness, and if your height/weight ratio is significantly out of proportion we may still not be able to take you even if you weigh under the 210 lb limit. Ultimately the instructors have the final call, and we will honor their decisions. Please call us to discuss your ability to jump safely. 315-220-0052

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Do you have any group rates?

Yes! Groups of 5+ tandem students are eligible for an additional $10 discount per person.

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I made a tandem skydive at another center, do I qualify for your second tandem rate?

Our discounted rate structure is meant to reflect a loyalty bonus for customers returning to our facility. The discounted rates apply only to successive skydives made at our drop zone.

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Can I pay with a check?

No, sorry, we accept cash and credit cards (Mastercard, Visa and Discover).

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How hard will the skydiving landing be?

As long as you follow your instructors commands and pick your feet up for the landing it should not be hard. On light wind days we often slide the landings in, which are really smooth as long as you follow instructions and pick your legs and feet up, in other (windier) conditions we will usually do a "stand up" landing, but again you will be expected to have your feet up and simply put them down at the last second on command.

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What if I change my mind at the last moment?

First of all, this seldom happens! However, if you change your mind prior to getting in the plane there will be no charge and nobody will force you to go. Once you are in the plane and the plane is in motion (even if still on the ground) there are no refunds if you decide not to skydive. If you are actually sitting in the open door of the plane, on jump run, and decide that you don't want to skydive the instructor may have to make a call on which is safer, taking you anyway or trying to get you back in the plane. None of our staff want to take a student that absolutely doesn't want to go, but sometimes getting back into the plane can be more risky.

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Is it cold at altitude?

A little bit! It is about 30 degrees colder at 10,000 ft. Most people don't notice it through the waves of adrenaline washing over them. On a hot day, nothing feels nicer than being at altitude!

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Will I be able to breathe in freefall?

Yes. The rush of air into your open mouth at 120 mph can make it tricky to catch your breath, so you may find it easier to breathe through your nose. If you feel like you can't breathe at any point during the free fall, SCREAM! It'll help, we promise.

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What should I wear for my skydive?

Wear comfortable, sport-appropriate clothing for your skydive. Use common sense and dress for the weather of the day- you'll be spending a lot of time outdoors. No tank tops/sleeveless shirts, no collared shirts, no short shorts. You will most likely be sliding in on your butt for landing, so be prepared for a small grass stain.

More important is what you wear on your feet. Sneakers or tennis shoes are required! Please do not wear boots with hooks or large heels, slip-on shoes, sandals or flip-flops.

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I have a 10:00 am booking time, what time should I arrive at the drop zone?

10:00 am. Arriving 10 minutes early will help us get you checked in and in the air as quickly as possible but please don't arrive any earlier. We stagger the booking times to give us time to sanitize between customers, and to reduce your wait time. You should expect to be here for around 2 hours (longer for a larger group) and your booking time is not the time of your jump, just the time we would like you to arrive. If you arrive late for your booking we will attempt to work you back into the schedule, but if people with a later booking time are here ahead of you, we will honor their appointments first.

New: Please call when you arrive at the airport, and stay at your car! A staff member will come to take your temperature (if you're skydiving) and tell you where to go next.

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How long is the tandem skydiving instructional class?

Tandem skydiving allows us to introduce you to this exciting sport with a minimum of training. There is no formal class, but rather a briefing that takes around 15 - 20 minutes.

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My appointment time is 12 noon - what time will I actually jump?

While we ask you to be punctual and arrive at your appointment time, we cannot tell you exactly when you will jump. A good "rule of thumb" is approximately 1 to 1-1/2 hours after your appointment time, but there are many variables that can affect this. We will, however, try to get you in the air as quickly as we can.

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Can my friends/family/kids/dogs come and watch me skydive?

Ordinarily we would say "The more the merrier!" but unfortunately that can no longer be the case. We encourage you to keep your entourage as small as possible, and bring no more than two spectators per jumper. One of the wonderful things about skydiving is how it brings people together from all over, but during a pandemic that becomes a danger. Please consider sharing your experience with your loved ones remotely. We capture wonderful videos and pictures that are easily shared online.

If any children are included in that number, please ensure that they are kept under strict control (an airport is a dangerous environment, skydiving is an adult sport, and unsupervised children present a danger to themselves and others). Friendly and leashed dogs are welcome, so long as you bring a non-skydiving friend who can be responsible for them on the ground at all times. Don't forget the poop bags!

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If the weather is too bad to skydive, will you call me to save me a wasted trip?

If we know we won't be jumping, we will definitely try to get in touch, but often people give us a work number, or a cell number and may be in an area of bad coverage. That's why it is is your responsibility to call or text us before driving to the dropzone to make sure that the weather is suitable, and that there are no delays in our schedule.

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What weather conditions can prevent me from skydiving?

We cannot jump in precipitation (frozen or otherwise) or in high or gusty winds, or if the cloudbase is too low, too solid or too thick. Basically, ours is a sensitive sport! Don't forget to call or text the dropzone 15 minutes before you head out for your appointment to make sure that the conditions are suitable. If the weather is not good we can reschedule your appointment. If no other time is suitable for you, your deposit is refundable.

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How does the video work? Can my friend and I share one?

Our videos are generally taken using a wrist-mounted camera worn by your instructor. This gives you fantastic footage of you, your instructor and the incredible views we offer. You and your friend will be jumping about 20-30 seconds apart, so there's no way for one camera to get footage of both of you in the sky. We can definitely include you in the pre-jump ground interview and the plane shots, though!

Video and Photos are uploaded to PicThrive and a link will be emailed to you usually that evening but no later than the next day after your jump. Your media is available on that site forever and downloadable/shareable from anywhere you access the internet. If you bring a USB drive we will be happy to give you the raw (unedited) footage of your purchased video.

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If I give you a credit card number for the deposit, when will you run it?

We require the deposit to hold your reservation. We will run your credit card for the deposit when you make the reservation. The deposit is refundable if you cancel three days or more prior to your reservation. If you cancel or change your appointment 1-2 days prior you can use the deposit towards the new reservation. Our full policy on deposits can be found here.

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Gabriella jumped with me and even though I was scared out of my mind, she calmed me down, explained everything, and when I landed, i said I would do it again!

» Melisa E.

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